Our Commitment to Your Satisfaction
At Mahmoud Mizar, we are committed to providing exceptional digital solutions and resources. This refund policy outlines our commitment to your satisfaction and the terms for refunds across our different product categories.
Digital Solutions
Refund Terms for Digital Solutions
- Full refund available within 7 days of service initiation if requirements have't been started
- Partial refund available for incomplete work based on progress
- No refund for completed work that meets agreed specifications
- Refund requests must be submitted in writing with detailed explanation
Online Courses
Refund Terms for Online Courses
- 30-day money-back guarantee for all courses
- No refund after completing more than 50% of the course content
- Refund requests must be submitted through the course platform
- Processing time: 5-7 business days
Digital Resources
Refund Terms for Digital Resources
- 14-day refund policy for digital resources
- No refund after downloading or accessing the content
- Refund requests must be submitted via email
- Processing time: 3-5 business days
How to Request a Refund
- Submit refund request through appropriate channel
- Include order number and reason for refund
- Wait for confirmation email
- Refund will be processed to original payment method
- Allow 5-7 business days for refund to appear in your account
Policy Exceptions
We reserve the right to refuse refunds in cases of:
- Abuse of refund policy
- Violation of terms of service
- Fraudulent activity
- Completed work that meets agreed specifications
For any questions about our refund policy, please contact us
